ESL TeachingTraining

Feedback and AppraisalWorkshop

Giving and Receiving Feedback

Steve Hirschhorn

People are often surprised that feedback they give, whether in a personal, business or educational setting is taken the wrong way or seems to fall on stony ground so creating more problems than it resolves.

It’s also true that many competent people, teachers and professionals fear the feedback and appraisal process. Perhaps this is because neither giver nor receiver has truly considered the effects they are creating.

This workshop and seminar will examine several essential aspects of feedback in an attempt to structure and streamline what we do and how we do it.

Topics will include:

  1. Outcomes and objectives: what do you want to achieve and how will you get there?
  2. Delivery and reception: how can you present your message and how can the recipient embrace it?
  3. Body language, pacing, mirroring and responding: how can you get ‘in touch’ with your colleague?
  4. Voice tone and terminology: what effect does your voice have and how can you make the message positive?

The workshop will combine a mixture of interactive tasks with information delivery.

Next workshop:
Clinical Supervision and CPD